Ardex Supply Refund and Billing Policy

Ardex Supply Satisfaction Guarantee;
30-Day Satisfaction Guarantee; If for any reason you are not completely satisfied with any Ardex purchase, you can return any unused, unopened items in they're original packaging and receive a 100% refund of the product purchase price. If the original product order was shipped with free shipping, our shipping cost will be deducted from your refund.    

 Damaged Items;
Our shipping department takes great care to assure your order arrives ready to use. On the rare occasion your ordered items arrive with any damage, please give us a call ASAP at 239-404-4118. Keep the package and contents just as you received them and our shipper in most cases will contact you regarding the damage. The claim process can take a little time 7-10 days on average. We will send your replacement order as soon as the claim settles. Lost Packages will require the same claim process prior to shipment of replacement order. 

Payments and Billing;
Ardex Automotive and Marine.com and RCB NuTech LLC require Visa, Master Card, American Express or Discover payment in full for checkout through our https:// online secure payment gateway. Other payment options PayPal and Amazon Payments. Please contact customer support @ 239-404-4118 or email  support@ardexsupply.com with any questions.